We are www.kaamita.com ("Kaamita", "We" or "Us"), which is a service provider on the behalf of SHIVANSH RETAIL, from New Delhi, India- 110092. In this Privacy Policy we describe Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service.

By visiting kaamita.com, you agree to the collection and use of information in accordance with this Privacy Policy.

Controller of your Data

Shivansh Retail (kaamita.com), D-1/64, (207) 2nd Floor, Aruna Park, Shakarpur, Delhi, India- 110092 is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law.

Types of Information We Collect

We are extremely proud of our commitment to protect your privacy. We value the trust you place on us. Protecting your privacy is very important to us.

Some of our services can be used without revealing any personal information, and for other services, personal information is required. We may also collect Non-Personal Information like the web pages that you have viewed. In order to access certain features and benefits on our services, you may be asked to submit your personal identifiable information that can be used to contact or identify You. Personally identifiable information may include.

Your Computer's IP(Internet Protocol) Address, Browser type and Operating System, Email address, First name and last name, Phone number, Address, State, Province, ZIP/Postal code, City, Usage Data.

Usage Data

Usage Data is collected automatically when you use the services. Usage Data may include information like, Your Device Internet Protocol Address (IP Address), Browser Type, Browser Version, The pages of Our services that you visit, Your Log-in and Log-out Time.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content. We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• We use the information to improve our platform, prevent or detect fraud or abuses of our website.

• To manage your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service like, purchase and delivery of products and services. We use your personal information to take, handle and fulfil orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

• To provide, troubleshoot, and improve the Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Services.

• To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as push notifications via different channels (e.g., by phone, by email, or by chat) regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

• To attend and manage Your requests to Us.

Sharing of the Information

We may disclose personal information that we collect, or you provide, as described in this privacy policy, in the following ways:

General Information Disclosures

• We may share your information to our holding companies, subsidiaries and affiliates, which are entities under common ownership or control of the Company.

• To contractors, advertisers/service providers, analytics and research partners, other banks or financial institutions, insurers or intermediaries and other third parties whom we use to support our business (e.g. logistics and delivery, to collect payments), or to improve your experience on our platform and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

• We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

• We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

• We may share your information with external vendors that we use for various purposes, such as sending you communications via email, message or call to inform you about services and/or products that may be available to you. may be of interest to you, push notifications to your mobile device on our behalf, provide voice recognition services to process your spoken queries and questions, allow us to analyze the use of our services, process payments and collect help us diversify the payment processing and collection methods available, and provide you with special offers and services where available. Some of our products, services and databases are hosted by third party hosting service providers. We may also use vendors for other projects, such as conducting surveys, conducting sweepstakes for us, advertising, marketing and advertising measurement purposes. We may share information about you with these vendors only so that they can perform their services.

We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

We may share your information when we believe that sharing such information is reasonably necessary to investigate, prevent, or take action against potentially illegal activities or to comply with legal process. We may share your information to investigate and address threats or potential threats to the physical safety of any person, investigate and resolve violations of this Privacy Policy or the Company's Terms of Service, or investigate violations of third party rights. And may also share your information to resolve them and/or to protect the rights, property, and safety of the Company, our employees, users, or the public. This may include sharing your information with law enforcement, government agencies, courts and/or other organizations due to legal requests such as subpoenas, court orders or government demands to comply with the law.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We have put in place reasonable physical and technical measures to safeguard the information we collect in connection with the Services. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot always be guaranteed as absolute secure.

Children's Privacy

The Services are not intended for users under the age of 18 (eighteen), unless permitted under applicable local laws (Permitted Age). We do not knowingly collect any personal information from users or solicit information from anyone under the age of 18 and use of our services is available only to persons who are legally bound under the Indian Contract Act, 1872.

If you are under 18 years of age, you must use the Services under the supervision of your parent, or legal guardian. If we find that the person submitting personal information is under the age of 18, we will delete the account and any related information as quickly as possible.

Cookies

Cookies are alphanumeric identifiers with a small amount of data that is stored on the user’s device hard-drive containing information about the user, commonly used to recognize your device and to provide features such as Recommended for you, personalized advertisements on other web sites, etc to collect and/or store information about you.. We may offer certain features only through ‘cookies’ and may also collect information about you using these cookies. Please note, a cookie in no way gives the Company access to your device. Other websites may place their own cookies or other files on your device, collect data or solicit personal information from you, for which the Company shall not be held responsible or liable. We encourage you to read the privacy policies of all external sites. We also use cookies from third party partners for marketing and promotional purposes. Please note that most web browsers are set to accept cookies by default but you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.

Opt-Out

We provide all users with the opportunity to opt-out of receiving promotional or marketing related communications from us after setting up your account. If you do not want to receive promotional communications from us, then please unsubscribe by clicking on the unsubscribe link or visit kaamita.com/contactus and write us your query to opt-out.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Grievance Officer

In accordance with Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the name and contact details of the Grievance Officer are provided below:

Name - Anand Swaroop

Address - D-1/64, 2nd Floor, Office No.- 207, Aruna Park, Shakarpur, Delhi, 110092

Email Id - grievance@kaamita.com

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: grievance@kaamita.com

• By visiting this page on our website: kaamita.com/faq/policy

Last Updated: 26th October 2023