This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

For the purpose of these Terms of Use, wherever the context so require "You" or "User" shall mean any natural or legal person who has agreed to become a member or buyer of the Website by providing Registration Data while registering on the Website as Registered User of Kaamita.com (Shivansh Retail).

The customer who access or surf www.kaamita.com as a registered user agrees to be bound by the terms and conditions, policies of our website. Any customer willing to buy a product from our website may create an account by providing true, accurate and complete information as to name, phone number, email address, and complete address. Please note that we rely on the information you have provided to us at the time of creating an account for verifying your details and further for delivery purposes and communication of any attractive offers from time to time.

kaamita.com reserves the right to change, amend, modify or update the policies, terms and conditions from time to time, without any prior notice and the revised terms and conditions would be available on the website. If you continue to use the website or services following such changes, you shall be deemed to have accepted such changes. If you do not agree with the revised or updated Terms, you are required to stop accessing and using the Website and Services.

Customers are requested to read the Terms and Policies carefully.

You agree that company may appoint any third party service provider, including but not restricted to one or more of the company's affiliate to provide backend operations and support as instructed by the Company from time to time including but not limited to collection, processing and remittance of the Transaction price using the existing authorized banking infrastructure to provide enabling support facility for collection and remittance of payment including but not limited to the Logistics Partner.

Use of the Website and Services

1. Information and Services: We strive to ensure the accuracy of all information on the website. However, by accessing our website or using the services, you acknowledge that we shall not be liable for any inattentive inaccuracy or mistake in the information provided on the Website or in relation to the services.

2. Prices & Domestic Orders: The prices displayed for products on the website may be inclusive of Goods and service Tax (GST). All the domestic purchases shall be priced in Indian Rupees (INR). We reserve the right to charge extra for delivery of products. The final price will be displayed on the website at the time of confirmation of purchase and final payment shall be inclusive of all charges including delivery charges.

3. Payments: We accept following payment methods for purchases on the website

   1. Credit or Debit Cards

   2. Net Banking

   3. UPI

   4. Cash on Delivery

   For this purpose we may enter into agreements with third party payment gateway aggregators and financial institutions authorized by the Reserve Bank of India for collection, refund and remittance and to facilitate payment.

   (Payment Gateway partners may subject to change in future and will be notified accordingly.)

   By choosing to make any payments on or through the Website, you agree to all restrictions, terms and conditions associated with such form of payment.

   While availing any of the payment methods available on the Platform. We will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

   • Lack of authorization for any transaction.

   • Exceeding the present limit mutually agreed by You and Between bank.

   • Any Payment issues arising out of the transaction Decline of transaction for any other reason.

4. Cancellation: In certain cases, we may cancel you order even after the payment has been completed, at our discretion. If we do so, we will refund the amount paid by you for such order into the same payment mode through which the order was paid.

   Please note that user can not cancel the order that are already shipped or in transit.

5. Returns and Refunds: In the event that the products purchased by you through www.kaamita.com are defective, deficient or spurious, you may return these products to us as per our Return Policy [Page No.]. If you return the product purchased by you through www.kaamita.com for any of the reasons, we reserve the right to verify your claims before issuing a refund. Please note that we may decline to issue a refund, if we find that the products are not defective, deficient, or spurious. You will not be entitled to a refund for the amount paid by you for a product purchased on the website and delivered to you unless the product has been returned to us as per our Return Policy. If you wish to return a product purchased from www.kaamita.com, our Return Policy will be applied on that.

6. Delivery: It can be happened that the product may deliver beyond the date indicated by us due to Force Majeure or inaccurate/improper delivery details. There is no provision for refund in case of delay delivery. Customers have option to return the product in case of defective, deficient, or spurious product after delivery.

   The expected delivery date will be displayed on the Website after you complete your purchase. Customers can check their shipment status by visiting "www.kaamita.com/orders". We may partner with third-party logistics service providers in order to deliver your purchased products to you. You agree that we may share your contact information, to the extent reasonably necessary, in order for such third-party logistics service providers to deliver your purchased products to you.

   Customers are responsible for ensuring that the details provided by them for delivery, including address and other contact details are accurate. If the details provided are incomplete or inaccurate, it may get delay in delivery or otherwise affect lead to cancellation the order.

7. Product Warranty and Guarantee: We do not claim any warranty or guarantee in relation to any product listed on the website. In particular, please note that all products listed on the website are subject to availability and minor differences in colour and/or appearance from the product and as delivered to you shall not render us liable in any way, except as stated in these Terms or required by law.

8. Intellectual Property Rights: The domain name "www.kaamita.com" is controlled and operated by Shivansh Retail. All material on this website including images, videos, audios, illustrations are protected by copyrights, trademarks and other intellectual property rights that are owned and controlled by Shivansh Retail. All material on "www.kaamita.com" website owned, operated, licensed or controlled by Shivansh Retail is solely for your personal and non-commercial use. You must not copy, modify, republish, upload for any public display (commercial or non-commercial), post, attempt to decompile or reverse engineer, transmit or distribute such material in any way. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights is prohibited and Shivansh Retail has full rights to take legal action against you.

   The customers are advised to shop and use the products only through our registered domain "www.kaamita.com"

9. Force Majeure: You agree that the Company shall not be held liable for any unavailability, delay or deficiency of the Website or Services or delivery of products purchased through the Website that results, whether directly or indirectly, from events that could not reasonably have been anticipated or controlled by the Company. Such events include but are not limited to, acts of God, floods, earthquakes, storms, fires, explosions, lightning strikes, power failures, diseases, epidemics, pandemics, failure of telecommunication or internet services, acts of Government, and orders of any court or authority of competent jurisdiction.

10. Termination: We may, without prior notice and without any liability, immediately terminate, limit your access to, or suspend your access to the Website for any reason. Cause for such termination, limitation of access or suspension shall include, but not be limited to, (a) breaches or violations of these Terms, (b) requests by law enforcement or other government agencies, (c) discontinuance or material modification to the Website (or any part thereof), (d) unexpected technical or security issues or problems, (e) extended periods of inactivity, (f) engagement by you in fraudulent or illegal activities, and/or (g) non-payment of any fees or other monetary liability owed by you in connection with the Website.

You hereby agree that you shall not use the website or services to do any of the following:

• Carry out an activity that is unlawful or carry out any activity in a manner that is unlawful.

• Upload, post, email, transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable.

• Harm minors in any way.

• Interfere with or disrupt the Website or Services or servers or networks connected to the Website and Services or misuse the Website or Services in any manner.

• Intentionally or unintentionally violate any applicable local, state, national or international law and any regulations having the force of law.

Grievance Officer

In accordance with Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the name and contact details of the Grievance Officer are provided below:

Name - Anand Swaroop

Address - D-1/64, 2nd Floor, Office No.- 207, Aruna Park, Shakarpur, Delhi, 110092

Email Id - grievance@kaamita.com

This website www.kaamita.com is owned and operated by Shivansh Retail.